Terms and Conditions

Last Updated: 7/7/2025

Welcome to Vivid Lux LLC By accessing or using our website ([yourdomain.com]) and booking our Sprinter van transportation services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

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1. Services

We offer luxury Sprinter van transportation services for personal, corporate, and special event needs. Services are subject to availability and confirmation upon booking.

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2. Booking and Payments

    •    All bookings must be made in advance via our website, phone, or email.

    •    A deposit or full payment may be required to confirm your reservation.

    •    We accept major credit cards, debit cards, Cash and other payment methods listed at checkout.

    •    Prices are subject to change and will be confirmed at the time of booking.

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3. Cancellations and Refunds

    •    Cancellations made 48 hours or more before the scheduled service may be eligible for a full or partial refund.

    •    Cancellations made less than 48 hours before service may result in a cancellation fee or no refund, depending on the service type.

    •    No-shows or last-minute cancellations will be charged in full.

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4. Passenger Conduct

    •    No smoking, vaping, or illegal substances are allowed in the vehicle.

    •    Any damages caused by passengers will be the responsibility of the booking party and subject to repair charges.

    •    We reserve the right to terminate service if the driver feels unsafe due to passenger behavior. No refund will be issued in such cases.

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5. Liability

    •    We are not liable for delays caused by traffic, weather, road conditions, or unforeseen circumstances.

    •    While we strive for punctual and professional service, we are not responsible for missed flights, appointments, or events.

    •    Personal belongings left in the vehicle are the responsibility of the passenger. We are not liable for lost or stolen items.

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6. Safety and Insurance

    •    All of our drivers are professionally licensed and insured.

    •    Seat belts must be worn at all times.

    •    Children under the age of 8 must be in an appropriate car seat as required by law. Please notify us in advance if one is needed.

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7. Privacy

We respect your privacy. Please refer to our [Privacy Policy] for information on how we collect and use personal data.

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8. Website Use

    •    All content on our website is for informational purposes only.

    •    Unauthorized use, copying, or distribution of site content is strictly prohibited.

    •    We reserve the right to modify or discontinue any part of the site at any time.

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9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.

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10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

Vivid Lux LLC

Email: Info@vividluxllc.com

Phone: (615) 821-7835

Website: vividluxllc.net